Paypal, Visa, MasterCard, Maestro, American Express, Visa Electron, Mercado Pago, Boleto, OXXO Pay, 7-Eleven.

Invoicing only for Mexico. If you require an invoice for your order, please send an email with your order number with the subject: "Invoice: Order No." to support@vezmeclothing.com

We will send you messages updating the status of your order to the email address used to make the purchase. If you have any additional questions, please send an email to " support@vezmeclothing.com " with the order number so we can retrieve the information and provide you with the exact information.

If you are contracting as a consumer and user, you have the right to withdraw from the Contract before the Shipping Confirmation , without having to justify said withdrawal in the terms and according to the procedure contained in this section. If you wish to cancel after confirming the shipment, it will be treated as a return, and you must carry out the process in accordance with our returns policy.

Shipping time: We will send you a delivery estimate to the email address where the purchase was made. Our delivery takes place within 5 to 10 business days, but may take a few more days depending on holidays and carrier issues.

For International: shipping time 7 to 14 business days

For more details about our shipping policy, please visit: Shipping Policy

Shipping for almost all countries except for those areas or zones where due to difficulty of access, communications or similar considerations it is justified that said offer is not available.

For international shipments, we are not responsible for customs and border duties; this cost will be the consumer's full responsibility.

Returns. For international purchases, returns and associated costs are the responsibility of the consumer.

For Mexico: The company will be responsible for the shipping cost, however, it is important to note that we only accept returns that comply with the return policies.

Return Period:
You can request a return on our website through a messenger in contacts or by email " support@vezmeclothing.com ", and the return of the goods must take place before the end of the granted period of 14 business days after the date of receipt of the product .

Products we do not accept Return:

i. Personalized items.
ii. Goods sealed for hygiene reasons that have been unsealed after delivery.
iii. Sock.
iv. Underwear.
v. Swimsuits.
vi. Hair articles.
vii. Perfumes.
viii. Accessories without their original packaging.
ix. Garments that are modified or noticeably worn or damaged due to use or any cause attributable to the customer.
x. Product that is not exactly the same as the one purchased and in the same conditions.

For more details about our return policy, please visit: Return Policy

In the event of a return of the garments (order), this will be assessed to see if they are in the same condition as you received them. After the analysis, we will notify you whether or not you are entitled to a refund of the requested refund value. We undertake to process the return within 30 calendar days from the confirmation that the refund is valid. It is also important to take into account the bank refund times on the card. You will not incur any costs as a result of the refund, unless you have not proceeded with the return in accordance with any of the options offered in the previous clauses.

As part of exercising the right, you must proceed to return or exchange the product. You can request the return on our website through the messaging process or by sending an email to " support@vezmeclothing.com ". Once the exchange process has been confirmed, you will be sending the product to the offices or branches of the company that we will indicate to you, without any undue delay. The return must occur as soon as possible and, at the latest, within ten days following the return request. We inform you that the return costs will be the responsibility of the customer.

If your product falls within the warranty policies (if in doubt visit: Terms and Conditions ) you can send your case for evaluation to the email: " support@vezmeclothing.com " and our support team will provide you with the necessary assistance to help you.

At Vezmé we are looking for talents who have the same values ​​as us, concern for the environment and people. If you have this profile and you love challenges, visit our corporate page and stay up to date with opportunities: Vezmé Linkedin Page

Sustainable Fashion is a comprehensive approach to the design, production and consumption of clothing that considers the social, environmental and economic impact of the entire fashion life cycle.

To learn more details on the topic, click on our full explanation: Sustainable Fashion

Yes, it is safe and reliable to buy from Vezmé. To ensure this, we use the main platforms and payment methods to provide security to our users. If you want to know more about our company, visit our social networks and stay up to date with the Vezmé world.